Open source Customer Support & Success tools
17 free, open source options sorted by GitHub stars.
ChatwootOmnichannel customer support with a built-in AI assistantFormbricksPrivacy-first survey and experience management platformZammadPowerful helpdesk solution for streamlined customer serviceFiderOpen-source platform for collecting and prioritizing feedbackFreescoutOpen-source helpdesk for seamless customer supportChaskiqOpen-source customer communication platformFrappe HelpdeskOpen-source ticketing system for streamlined supportUsertourCreate engaging product tours and user onboarding experiencesLogChimpOpen-source feedback management for product teamsCossistantAI-native support infrastructure for modern SaaSClearFlaskOpen-source ideation tool for product feedback managementSAMASecure, scalable chat server for modern applicationsUserTourKitLightweight, accessible product tours built for React developersBugPinSelf-hosted visual bug reporting with screenshot annotationRefletTurn user feedback into features that matterSayrBridge internal workflows with public collaborationTiledeskNo-code platform to build AI agents and automate support